When a crew and a captain understand each other to the core, it takes a gale, and more than a gale, to put their ship ashore.” ~ Rudyard Kipling
Meet the Crew
Our team of high-caliber professionals is committed to helping you get to the next level, to calm the chaos behind the scenes, and to run your business in the most efficient, stress-free way possible.
smoother sailing
There’s another level of understanding and commitment that you’ll feel working with our Crew of experienced consultants, executive assistants,
and digital marketers. It is an incredible experience. Consisting of
carefully-vetted individuals with corporate, non-profit, agency, and
C-Suite executive experience, you can trust our Crew to offer you top ‘knot,’
virtual support that will allow you to feel a sense of
to go further (and faster) in your business.
There’s another level of understanding and commitment that you’ll feel working with our Crew of experienced consultants, executive assistants, project and digital marketing managers, and graphic designers. It is an incredible experience. Consisting of carefully-vetted individuals with corporate, non-profit, agency, and C-Suite executive experience, you can trust our Crew to offer you top ‘knot,’ virtual support that will allow you
to feel a sense of
Meet our Ready Crew. Eager to stand by your side!
Meet the Captain, Hayden Orme
Founder & CEO Strategist
New Hampshire
Learn more about Hayden
Cassie Honda
Administrative Manager
Massachusetts
Cassie has been an Executive Assistant for more than a decade. Prior to joining the Handled. By Hayden & Co. Crew, Cassie served as the Executive Assistant to Lynsi Snyder, owner of In-N-Out® Burgers in California, for seven years. She has a strong background in providing virtual support - using a wide array of digital platforms - and excels at helping busy executives get and stay organized.
In her spare time, Cassie enjoys hiking, camping and exploring the world with her family.
Stephanie Brodt
Sr. EA & Administrative Manager
Indiana
Stephanie has worked as an Executive Assistant for 20+ years for CEO’s and Presidents of Fortune 500 companies, as well as solo entrepreneurs. She has a wide range of industry knowledge, including, but not limited to, banking, IT, and higher education. Stephanie prides herself in not being a “task doer” but being a strategic “business partner” to those she works with day in and day out - helping them to create the work and life they dream of. In her spare time, Stephanie enjoys traveling, hiking, and spending as much time as possible with her family and friends.
Gretchen Fitzgerald
Executive Assistant
Pennsylvania
With over a decade of experience across operations, administration, client success, and communications, Gretchen helps small businesses scale efficiently while creating meaningful experiences for both clients and teams. She brings a powerful blend of emotional intelligence, process optimization, and hands-on leadership to every role. Gretchen has led client success operations, developed onboarding systems, improved response times, and helped drive measurable gains in retention. Her background includes serving as a C-suite executive assistant, managing client relationships, leading remote teams, and producing high-impact content. She began her career in corporate communications at QVC before transitioning into entrepreneurship as a client success coach. At the core of her work is a deep commitment to building trust, improving systems, and delivering proactive, people-first support across every stage of growth.
Brittni Newton
Executive Assistant
Colorado
Brittni is a versatile Executive Assistant with a well-rounded skill set that transforms executive and personal support into a seamless experience. With a background in luxury property operations and healthcare, she excels at
streamlining schedules and empowering individuals to manage their time efficiently in and out of the office. Her expertise shines in translating complex tasks into actionable plans, thus creating a streamlined workflow that supports executive decision-making. Brittni's innate ability to anticipate needs and consistently deliver results enhances her role in supporting top-tier leaders. When not weaving her magic, she embraces an active lifestyle fueled by a passion for health, wellness, and globe-trotting explorations.
I am incredibly pleased with the service I have received from Hayden and her team at HBH. I'm working with an Executive Assistant. Their support each week has been dependable, and extremely helpful. I spent a great amount of time researching the best fit for my assistant/support needs, and I'm grateful for choosing Handled. By Hayden!
— Sonya L., Owner, Living Unbroken
With the support of Hayden and her team, I am now able to focus more on my clients; I am feeling less anxious, and I am earning more. So it is with great enthusiasm that I recommend her services to other executives and entrepreneurs!
— Kristin P., Owner/Founder, The right transition
A consummate professional, Hayden is reliable, collaborative, and quickly adapts to new projects. Her skills and competency are broad.. She and her team have been especially helpful in supporting our annual conference. Responsive, thoughtful, and kind -- she's also a true pleasure to work with! I highly recommend Hayden; she would be an amazing asset to any organization.
— Christine L., Head of strategy, social impact Splunk!
As a local medical practitioner and business owner, I was worn very thin when I met Hayden through a local networking group. I felt like Hayden truly saw me; she has a unique "get it" quality. I quickly connected with Hayden's genuine and nurturing, yet pragmatic and effective approach. She provided my business with a full consulting overview, recruited for and placed our new practice manager, and I am now working with the HBH & Co. team on long-term development strategy and support. Working with HBH lifted such a weight off my shoulders, enabling me to bring balance back into my business and my life again. I am no longer buried in the day to day of my business, I can now grow and succeed more sustainably, and I couldn't be happier to have such a trusted and uniquely experienced team supporting me along the way.
— Kim T., Owner, Village Classical Acupuncture
It's Time
Together, we help you step into your role as the Empowered leader of your business, to achieve greater success, balance, and joy.
