When a crew and a captain understand each other to the core, it takes a gale, and more than a gale, to put their ship ashore.” ~ Rudyard Kipling
Meet the Crew
Our team of high-caliber professionals is committed to helping you get to the next level, to calm the chaos behind the scenes, and to run your business in the most efficient, stress-free way possible.
smoother sailing
There’s another level of understanding and commitment that you’ll feel working with our Crew of high-caliber, seasoned executive assistants.
It is an incredible experience, consisting of
carefully vetted individuals with corporate, non-profit, and
C-Suite executive experience, you can trust our Crew to offer you top ‘knot,’
virtual support that will allow you to feel a sense of
to go further (and faster) in your business.
There’s another level of understanding and commitment that you’ll feel working with our Crew of experienced consultants, executive assistants, project and digital marketing managers, and graphic designers. It is an incredible experience. Consisting of carefully-vetted individuals with corporate, non-profit, agency, and C-Suite executive experience, you can trust our Crew to offer you top ‘knot,’ virtual support that will allow you
to feel a sense of
Meet our Ready Crew. Eager to stand by your side!
Meet the Captain, Hayden Orme
Founder & CEO Strategist
New Hampshire
Learn more about Hayden
Robin Mackowitz
Executive Assistant
Massachusetts
Robin Mann Mackowitz has spent her career supporting executives in the biotech and life sciences space, helping teams stay organized, focused, and moving forward. With over 15 years of experience as a trusted executive partner, she’s supported C-suite leaders through IPOs, drug approvals, and organizational scale-ups at some of the most respected companies in the industry. Robin is passionate about keeping things running efficiently and making it easier for leaders to focus on their priorities. Outside of work, she can usually be found in her garden, exploring new places, or spending time with her son and daughter.
Brittni Newton
Executive Assistant
Colorado
Brittni is a versatile Executive Assistant with a well-rounded skill set that transforms executive and personal support into a seamless experience. With a background in luxury property operations and healthcare, she excels at
streamlining schedules and empowering individuals to manage their time efficiently in and out of the office. Her expertise shines in translating complex tasks into actionable plans, thus creating a streamlined workflow that supports executive decision-making. Brittni's innate ability to anticipate needs and consistently deliver results enhances her role in supporting top-tier leaders. When not weaving her magic, she embraces an active lifestyle fueled by a passion for health, wellness, and globe-trotting explorations.
Natasha Puim
Executive Assistant
Massachusetts
Natasha is an Executive Assistant with over 14 years of experience supporting founders, executives, and senior leaders in early-stage and high-growth environments. She helps busy leaders stay focused by managing the day-to-day details that keep operations running smoothly, from calendar and inbox management to travel planning, internal communications, and event planning. Known for her calm presence, discretion, and adaptability, she provides thoughtful and reliable support that frees up space for her clients to lead effectively.
Cynthia Freeman
Executive Assistant
New Hampshire
With over 25 years of experience, Cynthia brings deep expertise in executive support, event planning, and strategic coordination. She has led high-impact projects for major tech firms, including the integration of 35 companies under one platform for Dover Company. She has organized events from leadership summits to NYSE closing bell ceremonies. Known for her strong industry relationships and commitment to excellence, Cynthia thrives on continuous improvement and helping leaders and their teams operate at their best.
I am incredibly pleased with the service I have received from Hayden and her team at HBH. I'm working with an Executive Assistant. Their support each week has been dependable, and extremely helpful. I spent a great amount of time researching the best fit for my assistant/support needs, and I'm grateful for choosing Handled. By Hayden!
— Sonya L., Owner, Living Unbroken
With the support of Hayden and her team, I am now able to focus more on my clients; I am feeling less anxious, and I am earning more. So it is with great enthusiasm that I recommend her services to other executives and entrepreneurs!
— Kristin P., Owner/Founder, The right transition
A consummate professional, Hayden is reliable, collaborative, and quickly adapts to new projects. Her skills and competency are broad.. She and her team have been especially helpful in supporting our annual conference. Responsive, thoughtful, and kind -- she's also a true pleasure to work with! I highly recommend Hayden; she would be an amazing asset to any organization.
— Christine L., Head of strategy, social impact Splunk!
As a local medical practitioner and business owner, I was worn very thin when I met Hayden through a local networking group. I felt like Hayden truly saw me; she has a unique "get it" quality. I quickly connected with Hayden's genuine and nurturing, yet pragmatic and effective approach. She provided my business with a full consulting overview, recruited for and placed our new practice manager, and I am now working with the HBH & Co. team on long-term development strategy and support. Working with HBH lifted such a weight off my shoulders, enabling me to bring balance back into my business and my life again. I am no longer buried in the day to day of my business, I can now grow and succeed more sustainably, and I couldn't be happier to have such a trusted and uniquely experienced team supporting me along the way.
— Kim T., Owner, Village Classical Acupuncture
It's Time
Together, we help you step into your role as the Empowered leader of your business, to achieve greater success, balance, and joy.
